Office Furniture Refund and Return Policy
Overview of Our Office Furniture Return Policy
Our office furniture return policy is valid for 30 days from the date of purchase. If 30 days have passed, unfortunately, we will not be able to offer a full refund or exchange.
To qualify for a return, your office furniture must remain unused, in the same condition as you received it, and be in its original packaging.
Non-Returnable Office Furniture Items
Certain items are exempt from returns, such as custom-made or personalized office furniture. These products are made specifically for you, and we cannot restock or resell them.
How to Initiate an Office Furniture Return
To complete your office furniture return, please provide a receipt or proof of purchase. You should also contact us at {email address} for further instructions. It is important not to send your purchase back to the manufacturer directly, as we manage all returns internally.
Situations Eligible for Partial Refunds
In specific cases, we may grant partial refunds:
- Office furniture that is not in its original condition or is missing parts, where the damage is not due to our error.
- Items returned more than 30 days after delivery.
Refund Process for Office Furniture
After we receive your returned furniture and inspect its condition, we will notify you via email. We will let you know whether we have approved or rejected your refund request.
If approved, we will process your refund right away. You will receive a credit to your original payment method within a few days.
Late or Missing Refunds for Office Furniture
If you haven’t received your refund yet, please:
- Check your bank account again.
- Contact your credit card company, as it may take some time before the refund is officially posted.
- Reach out to your bank, as processing times can vary.
If you have completed these steps and still do not see your refund, please contact us at {email address}.
Sale Items
We only provide refunds for regularly priced items. Unfortunately, sale items are not eligible for refunds.
Exchanges for Office Furniture
We will replace your office furniture if it arrives defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and mail your item to: {physical address}.
Shipping Returns for Office Furniture
To return your office furniture, please mail it to: {physical address}.
You will be responsible for covering the shipping costs of returning your office furniture. Shipping costs are non-refundable, and if you receive a refund, the cost of return shipping will be deducted from your total.
Shipping times for exchanges may vary depending on your location. If you are returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance to ensure we receive your returned item.
Need Help?
For questions about refunds, exchanges, or returns, please contact us. We are here to make the return process as easy as possible for your office furniture purchases.